Resetting a student password

2 min read · Updated July 2026

Students reset their own password

MyThorneAI doesn't expose an admin “reset password” button — students recover access themselves, which keeps their credentials private.

  1. 1On the sign-in page, the student clicks Forgot password?
  2. 2They enter their registered email and click Send link.
  3. 3They open the secure reset link in their inbox and choose a new password.
The Forgot password page with email field and Send link
Students recover access from the sign-in page's Forgot password link.

School email filters sometimes hold the reset message — tell students to check spam, and make sure the email on their account is one they can actually open.

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Resetting a student password - MyThorneAI Support